Review the appliance
The service considers the boiler’s condition, operation and the checks required for the appliance. The work follows the relevant manufacturer instructions.
Regular care for your boiler, with the service suited to the appliance and the manufacturer’s instructions.

Tell Brian the make, model and when it was last serviced.
The service considers the boiler’s condition, operation and the checks required for the appliance. The work follows the relevant manufacturer instructions.
Inspection, appropriate cleaning and testing depend on the model and what is found during the visit. Ask Brian about the service requirements for your boiler.
Brian explains any concerns and recommended next steps. A service does not automatically include replacement parts or a repair.
Keep the service record with your boiler paperwork, particularly where the manufacturer requires servicing to maintain its cover.
Contact Brian to confirm the visit cost and available appointment.
Send the boiler make and model, a photograph if useful and the date of the last service if you know it.
Tell us before the visit if the boiler has a fault, leaks or unreliable heating or hot water. It may need a diagnostic visit as well as servicing.
Include your postcode, who will provide access and any parking or access restrictions.
Any parts or repairs outside the agreed service are discussed and quoted separately before the extra work is authorised.
Follow your boiler manufacturer’s instructions and warranty requirements. Annual servicing is normally the routine to discuss with Brian.
No. Servicing is routine maintenance; a repair investigates and fixes a fault. Mention any symptoms when booking.
Contact Brian with the make, model and postcode so he can confirm the appointment and service requirements.
Yes. Explain which appliances need checking and whether a boiler service is also required so the correct visit can be arranged.
Send your postcode, a short description and any useful photographs. Brian will confirm the next step.